Ring Security Phone Numbers and Emails

Toll-Free Number:

  • (800) 656-1918
    US Only

Customer Service:

  • (855) 300-7289
    Canada
  • (310) 929-7085
    International
  • +54 800 222 0656
    Argentina
  • +6 128 294 9169
    Australia
  • +61 130 020 5983
    Australia
  • +328 007 9838
    Belgium
  • +5 680 091 4252
    Chile
  • +571 800 518 4804
    Colombia
  • +8 525 808 9388
    Hong Kong
  • +3 980 090 9723
    Italy
  • +9 652 206 9085
    Kuwait
  • +3 528 002 6449
    Luxembourg
  • +60 180 081 8772
    Malaysia
  • +52 800 158 3754
    Mexico
  • +3 185 027 1640
    Netherlands
  • +649 887 9871
    New Zealand
  • +507 800 203 0124
    Panama
  • +97 480 010 1236
    Qatar
  • +966 800 814 7867
    Saudi Arabia
  • +2 780 099 3700
    South Africa
  • +3 490 099 8404
    Spain
  • +44 808 196 5767
    UK
  • +44 172 726 3045
    UK
  • +971 800 018 4084
    United Arab Emirates

Ring Security Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
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Ring Security Contact Information

Ring Security Website:

Ring Security Help Center:

Corporate Office Address:

Ring, LLC
1523 26th Street
Santa Monica, California 90404
United States

Other Info (opening hours):

RING EUROPE

Singel 542

1017 AZ Amsterdam

the Netherlands


Additional Phone Numbers:

Bulgaria +800 2100363

Liechtenstein 0800 110 094

Singapore 1 800 8700 9781

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Customer Service Rating and Reviews

1.9 / 5
Bad
David B Dxd
Poor Setup
1.7

I ordered $1,000 worth of equipment from Ring included doorbells and security system with tons of sensors. My house was in the final stages of being built so I was unable to get everything opened...

Leticia G Qaw
Need a customer service supervisor

Very poor customer service, they don't speak English clearly. They also told me I would have to pay re certification fee of $100.00. The rep on the phone hung up. I call back and I get the same i...

Summary of Ring Security Customer Service Calls

7.8K TOTAL
CALLS
05:49 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ring Security Customer Service?

Product/ Service Question:

  • “My ring doorbell isn't working”
  • “Connection”
  • “Doorbell is not working”

Account Question:

  • “Can’t get into my Ring account”
  • “Password issue”
  • “I bought a new phone issue logging into my account”

Request for Information Question:

  • “Need help getting in my account”
  • “Need to check video from May 18”
  • “Need help setting this up”

Payments and Charges Question:

  • “To have yearly payment deducted from account”
  • ““"#ring customer care helpline number-:18OO-111-OO-111.//0738466'0200,//988'37646522+4*7 hours available bill payment related issues..,,”” Credit card confirmation,,..””
  • “Bill”

Activation/ Cancellation Question:

  • “Cancel service”
  • “Trying to cancel my yearly ring subscription.”
  • “Renew subscription”

Staff Question:

  • “No service”
  • “I want my phone to chime is that a pay service”
  • “To inquire about service”

Shipping and Delivery Question:

  • “Where is your my money”
  • “Tracking my order not arrived”
  • “Didn't get all mt items”

Return/ Replace Question:

  • “Someone is changing my cameras monitoring my door's monitoring things like that”
  • “Bad replacement”
  • “Pement returns”

Cards Question:

  • “Put card on file”
  • “Need to update credit card information”
  • “Was my subscription on my alley ring camera paid on a capital one c card?”

Website/ Application Question:

  • “App not working”
  • “Application no working”
  • “App”

Refund Question:

  • “Refund”
  • “Need my refund”

Employment Question:

  • “Job site”
  • “Job ke liye”
  • “Hello this is Bruce from Martins Remodeling, I would like to do a video estimates to see your job. All you need to have is a video chat smart phone and a tape measure, please let me know a date and time that your available so I can set aside so that”

Other Question:

  • “I want to get a quote on a new alarm systrmm”
  • “I need to be added to another ring door bell user”
  • “Update subscription and tech support for doorbell device”

About

Ring Security Warranty
Order today to see security in a new light. This is a "Limited Warranty" which gives The Client of Ring Security specific legal rights. The User of Website may also have other rights, which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion under this Limited Warranty may not apply to The Customer Please keep The Client's dated sales receipt; it is required for all warranty requests. For a period of one (1) year from the date of purchase of The Customer's Ring product, or one (1) year from the date of receipt of The Client's replacement Ring product (see Section II below for details), Ring LLC ("Ring") will, at its sole option, repair or replace any Ring products that malfunction due to defective parts or workmanship at no charge to The User of company services This warranty is not transferable and applies only to the original consumer purchaser.
To read more: https://ring.com/warranty
Ring Security Terms of Service
Order today to see security in a new light. This Agreement represents the entire understanding relating to The User's purchase or use of the Products and Services or Third Party Services and prevails over any prior or contemporaneous, conflicting or additional communications between The User and Ring. All rights not expressly granted herein are reserved by Ring. Specific areas or pages of Ring Security's' websites may include additional or different terms relating to the purchase or use of Company's Products and Services or Third Party Services. In the event of a conflict between such specific terms and these Terms, the specific terms shall control. The term The User of Website" as used in these Terms, includes any person or entity who is the owner of the Product and creates an account associated with the Product ("Owner"), as well as any person or entity authorized to access or use the Owner's Products and Services ("Authorized Users").
To read more: https://ring.com/terms
Ring Security Privacy Policy
Order today to see security in a new light. Ring LLC and Company's affiliates ("Ring") respect The Client's concerns about privacy. This Privacy Notice describes the types of personal information ring.com obtain about consumers and other individuals identified below, how The Company may use the personal information, with whom Website may share it, and the choices available regarding Company's use of the personal information. The Privacy Notice also describes the measures Ring Security take to safeguard the personal information and how individuals can contact Website about Company's privacy practices. Ring Security obtain certain personal information in connection with the products and services ring.com provide. Payment information, such as name, billing address and payment card details, including card number, expiration date and security code, which is collected and stored by Ring Security's' third-party payment processor on Company's behalf.
To read more: https://ring.com/privacy
Ring Security FAQ
The following FAQ answers many of the general questions about Ring products. Where applicable, the FAQ includes links to articles where The User of company services may find more information. Ring products are based on a simple principle -- use The Client's existing home Wi-Fi network to create a ring of security around The User's home. By hooking up to The User's Wi-Fi, Ring products use the free Ring app (available for Apple and Android devices) to alert The Customer whenever someone approaches The Client's door or comes in a range of a security camera. The User of company services can then view an HD video stream of the person and speak to them using two-way audio communication. The free Ring app also allows The Client to control all the other functions of The User's Ring devices such as floodlights and sirens and video recording. Put simply, with Ring products, The client of the Ring Security is always home. Ring Video Doorbells come in a range of sizes ranging from the slightly larger original Ring Video Doorbell (which contains its own battery) to the sleek Elite (which is wired to an existing power supply).
To read more: https://ring.com/faq
Top Ring Security Services

Customer Care

Top Ring Security Products

Doorbell, Security System, Pro Doorbell

Ring Security Pros and Cons

Pros: Good if it works, Great when it works, Moderately easy to setup, If it works it is ok, Ok when works

Cons: No reachable with technical support, Customer service and techncal support, Poor customer service, Customer service to difficult, Product description deficient and misleading

Related Companies

Amazon, Amazon UK, Amazon Canada, Amazon Prime Video, Amazon Logistics

Ring Security reviews and complaints

Ring Security is ranked 42 out of 257 in Security and Protection Services category

Area Served

USA

Payment Methods

PayPalVISA

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