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Contact Ring Security Customer Service

How to Reach a Person at Ring Security

Verified Contact Information

Toll-Free Number:

  • 1-800-656-1918
    United States
Call Now
Send Message

Customer Service:

  • 1-310-929-7085
    International
  • 1-855-300-7289
    Location In Canada
  • 1-877-208-3110
    Security Consultations
  • +6 128 294 9169
    Location In Australia
  • +61 130 020 5983
    Location In Australia
  • +8 525 808 9388
    Location In Hong Kong
  • +3 185 027 1640
    Location In Netherlands
  • +649 887 9871
    Location In New Zealand
  • +2 780 099 3700
    Location In South Africa
  • +44 808 196 5767
    Location In United Kingdom
  • +44 172 726 3045
    Location In United Kingdom

Complaints/ Feedback:

stories@ring.com

Customer Service:

communityaffairs@ring.com
Community Commitments
buildersupport@ring.com
Home Builders
prochannel@ring.com
Professional Installers
professionalprogramme@ring.com
Professional Programm
support@ring.com

Legal:

privacy@ring.com
Privacy Inquiries
security@ring.com
Privacy Inquiries

Media:

unsubscribe@ring.com
Opt-out of Marketing Emails
influencers@ring.com
media@ring.com

Report Fraud:

abuse@ring.com

Sales/ Reservations:

usa@ring.com
Retail and Distribution (North America)

Ring Security Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Ring Security Phone Number
1 (800) 656-1918
Average Hold Time
00:01:43
Average Calls duration
7 minutes
Most Popular Ring Security Email Address
stories@ring.com
Ring Security Live Agent Availability
30% of callers successfully reach a real person
Issue Resolution Rate
Low (15% reported full resolution)
View full overview

How to Contact Ring Security?

The Ring customer care number is 1-800-656-1918. You can call Ring customer service for technical support and questions concerning subscription.

The Ring support number for security consultations is 1-877-208-3110. The security expert will provide recommendations and help you build your security system.

The International Ring contact number is 1-310-929-7085. You can call this Ring corporate office phone number from outside the USA to reach the official representatives. It deals with customer concerns and general inquiries.

The Ring customer service email differs according to your inquiry. You can address support@ring.com to reach Ring customer service for help and general questions. Email privacy@ring.com if you want to learn about your personal data usage. Questions regarding security can be discussed at security@ring.com. If you wish to reach Ring customer care to report fraud, write to abuse@ring.com.

By emailing communityaffairs@ring.com, you will learn more about working with Community Programs and Partners. To get information about distribution in the USA, email usa@ring.com. If you’re a press representative and wish to contact Ring, use media@ring.com for media inquiries.

To share your stories or videos, email them to stories@ring.com.

You can call Ring customer service 24 hours, 7 days a week. The Ring tech support is available anytime to help you solve your issues and answer your questions.

The Ring customer service hours for live chat are daily from 5 am to 9 pm MST. The live representatives are ready to assist with your matters and guide you to fix the problems within these business hours.

You can also join the community and receive help from other members 24/7. You can find the option on the Contact Us page. Click the Join Us button and receive access to the community of your fellow users for discussion and help.

Ring chat support is one of the options to contact the Help Center. You can find the chat feature by clicking the Help icon in the top right corner of the main page. You will spot the chat bubble in the bottom right corner of the screen.

You can also scroll the main page down and click Contact Us. Click Chat With Us button and type your question to start a conversation. The live Ring support agent will provide detailed instructions to solve your issue and answer your questions within working hours.

PissedConsumer Club

Contact Information

Ring Security Website:

Ring Security Help Center:

Corporate Office Address:

Ring LLC
1523 26th Street
Santa Monica, California 90404
United States

Other Info (opening hours):

Other Locations:

United Kingdom

1 Principal Place

Worship Street

London EC2A 2FA


EUROPE

Mr Treublaan 7, 4th Floor

1097 DP Amsterdam

The Netherlands


APAC

Ring of Security Pty Ltd

Level 6, 468 St Kilda Road

Melbourne, VIC 3004

Australia


Chat Hours: 5:00am - 9:00pm MST (US)

More contact details

How Customers Rate Ring Security Support?

4.7 / 5
Good

Based on 15.9K calls to Ring Security customer support through PissedConsumer.com and 71 survey responses.

Total Calls
15.9K
Avg Call Duration
06:48
Issues Resolved
15%

Why Customers Call Ring Security?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 28%
  • Product/ Service 24%
  • Request for Information 12%
  • Account 12%
  • Payments and Charges 9%
  • Activation/ Cancellation 4%
  • Staff 3%
  • Return/ Replace 3%
  • Website/ Application 2%
  • Shipping and Delivery 2%
  • Cards <1%
  • Streaming Services <1%
  • Fraud & Security Issues <1%
  • Refund <1%
  • Questions About an Order <1%
  • Employment <1%
  • Claims & Legal Issues <1%

Customer Inquiries & Issues

28%
  • "Setup"
  • "Cost of Ring Security"
  • "Trouble with camera in front"

Product/ Service

24%
  • "Battery"
  • "Security system"
  • "Cannot get this doorbell working since bpught new phone!!!Help@"

Request for Information

12%
  • "Help putting ring on my phone"
  • "Need help to put my Husband on my ring account"
  • "Need to speak to live representative, I was disconnected."

Account

12%
  • "Need to add a new device to my ring account"
  • "Account help"
  • "Transfer account"

Payments and Charges

9%
  • "Billing"
  • "Payment"
  • "My bill."

Activation/ Cancellation

4%
  • "Renew account"
  • "Cancel service moving"
  • "Renew doorbell service. Sorry we forgot to update out new phone numbers due to Computer fraud scams"

Staff

3%
  • "Customer service"
  • "No recording service"
  • "Service auestion"

Return/ Replace

3%
  • "Change my number"
  • "Changing phone number"
  • "Need to change password but phone number was changed"

Website/ Application

2%
  • "Trying to get in my app so I can sign in and I guess reapply for my ring camera cameras"
  • "Alarm and door bell installation"
  • "To install a system"

Shipping and Delivery

2%
  • "Have not received my replacement chime"
  • "Wrong equipment arrived, need refund"
  • "To get shared *** to my home location"

Cards

<1%
  • "Trying to add card information"
  • "My visa card has been lost.Iam waiting for a new card. I can't use my bank routing number to pay my bill with Ring."
  • "I am trying to give you a new credit card and you're telling me my security code is wrong. It is not everything in there is correct."

Streaming Services

<1%
  • "I have 3 ring doorbell just 1 has playback what is wrong with the other 2"
  • "Ring #.***.,, toll free number,, of devices,,// allowed us available,, for re/*** playback of,ring#.***.,, toll free number,, of devices,,// allowed us available,, for re/*** playback of,ring #.***.,, toll free num"
  • "Ring #.(0700)8103.563.,, toll free number,, of devices,,// allowed us available,, for re/mote playback of,ring#.(0700)8103.563.,, toll free number,, of devices,,// allowed us available,, for re/mote playback of,ring #.(0700)8103.563.,, toll free num"

Fraud & Security Issues

<1%
  • "Security"

Refund

<1%
  • "I need a refund"
  • "refund"
  • "Need my refund"

Questions About an Order

<1%
  • "My order"

Employment

<1%
  • "Job site"
  • "Job ke liye"
  • "Hello this is Bruce from Martins Remodeling, I would like to do a video estimates to see your job. All you need to have is a video chat smart phone and a tape measure, please let me know a date and time that your available so I can set aside so that"

Claims & Legal Issues

<1%
  • "Lawsuit"
  • "Claim"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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