Contact Ring Security Customer Service
Ring Security Phone Numbers and Emails
Toll-Free Number:
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(800) 656-1918United States
Customer Service:
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(855) 300-7289Canada
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(310) 929-7085International
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(877) 208-3110Security Consultations
Ring Security Emails:
How to Contact Ring Security?
Most Popular Number:
| Total calls: 13 892 | Issues resolved: 568 | Last call: Jan 21, 2025 |
Ring Security Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ring Security Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ring Security is 8006561918. 90% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 79% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Ring Security may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ring Security Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ring Security is 8006561918. 90% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 79% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Ring Security may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Ring Security mainly because of product/ service, request for information and account.
22% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Ring Security is stories@ring.com. 41% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Ring Security Website:
Ring Security Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
United Kingdom
1 Principal Place
Worship Street
London EC2A 2FA
EUROPE
Mr Treublaan 7, 4th Floor
1097 DP Amsterdam
The Netherlands
APAC
Ring of Security Pty Ltd
Level 6, 468 St Kilda Road
Melbourne, VIC 3004
Australia
Chat Hours: 5:00am - 9:00pm MST (US)
Ring Security Customer Service Reviews
I was not able to get an answer for the automated system or speak to anyone. Ring customer service needs much improvement
Lost my phone and could not pull up Acct on new telephone
customer service attendant was well spoken gave great directions did not leave until the issue was resolved
How Good is Ring Security's Customer Service?
Summary of Ring Security Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ring Security?
Product/ Service Question:
- “Cannot get my security system to hook up”
- “Keep getting a message saying my plan is expiring soon”
- “I purchased a Ben E King , but I can't not get it to download please help”
Request for Information Question:
- “My husband passed away on October 7 2024 I need to know how to pay on my Ring to keep it operational”
- “Support”
- “Got an upgrade on my phone and now I don't how to reset it for them to work”
Account Question:
- “My account”
- “Password”
- “It’s asking me to open up a Ring account which I already have”
Payments and Charges Question:
- “I need to give a new credit card number”
- “Want to pay bill, can’t get through”
- “Billing question”
Activation/ Cancellation Question:
- “Subscribe”
- “Need to activate the service to record our cameras”
- “Ring deactivated”
Staff Question:
- “Learn more about video services and sign up”
- “Restart service”
- “Trying to transfer ring service on home we bought but cannot contact previous owner”
Return/ Replace Question:
- “I'm returning my ring cameras their was a defect. I need to cancel my subscription of yearly protection”
- “I need to change my phone number to new number”
- “I need to change my phone umber.”
Website/ Application Question:
- “Flood light camera was installed by an Electrician! Now I need help to activate on my phone!”
- “I want to install outdoor cameras in my home”
- Mobile application can't connect
Shipping and Delivery Question:
- “Adding a new location to our ring app”
- “Want a number to get the protection plan?”
- “I had a delivery today that was not shown on my camera footage. I am also missing two footage showing me leaving and coming.”
Cards Question:
- “I am trying to give you a new credit card and you’re telling me my security code is wrong. It is not everything in there is correct.”
- “Change credit card number”
- “Cannot add new card for payment”
Refund Question:
- “I need a refund”
- “Refund”
- “Need my refund”
Employment Question:
- “Job site”
- “Job ke liye”
- “Hello this is Bruce from Martins Remodeling, I would like to do a video estimates to see your job. All you need to have is a video chat smart phone and a tape measure, please let me know a date and time that your available so I can set aside so that”
Other Question:
- “Start a camera”
- “Have issues with my camera”
- “Cameras offline”
Compare Ring Security Customer Service To
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